November 4, 1880
- James Ritty and John Ritty of Dayton, OH patented the first cash
register; intended to combat stealing by bartenders in the Pony
House Restaurant saloon; first model looked like a clock, hands
indicated dollars and cents, two adding discs behind the dial
accumulated the total of the amounts recorded; known as "the
incorruptible cashier," with no cash drawer, would show anyone
within sight how much had been recorded; Ritty brothers failed to
sell cash registers in large quantities because shop staff
distrusted this "thief trap".
1894
- Coca-Cola Company issued first discount, 'dotted-line' (cents
off) clipping coupon to be redeemed at checkout counter;
2006 - 279 billion issued (about 1,000 per person, up 13%
since 2002) source: NCH Marketing Services.
March 22, 1954
- First shopping mall opened in Southfield, Michigan.
June 26, 1974
- Package of Wrigley's chewing gum with a bar code printed on it
passed over a scanner at the Marsh Supermarket, Troy, OH; became
first product ever logged under the new Universal Product Code (UPC)
computerized recognition system (invented by IBM, approved for use
in 1973); 12-number bar code represents manufacturer's identity
and an assigned product number; information is read with a laser
beam, transferred to store's database computer for price lookup
and inventory management.
April 2008 - Consumer
spending slump, tightening credit markets = wave of
bankruptcies in American retailing, thousands of store closings;
growing number of national retailers (Starbucks, Macy’s, CVS
Caremark, Jos. A. Bank, J. C. Penney) are abandoning
longstanding tradition of "guidance", reporting monthly store
sales, forecasting annual profits (claim outdated practices
encouraged short-term decision-making, investor confusion).

(Gibbs Brothers
and Company), Donald R. Walker (1997).
A Frontier Texas Mercantile: The History of Gibbs Brothers and
Company, Huntsville, 1841-1940. (Huntsville, TX: Texas
Review Press, 181 p.). Gibbs family; Gibbs Brothers and
Company--History; General stores--Texas--Huntsville--History.
(Gross, Kelly & Company), Daniel T. Kelly with Beatrice
Chauvenet (1972).
The Buffalo Head; A Century of Mercantile Pioneering in the
Southwest. (Santa Fe, NM: Vergara Pub. Co., 288 p.).
Kelly, Daniel T., 1886- ; Gross, Kelly & Company, inc.; Frontier
and pioneer life--Southwest, New; Southwest,
New--Commerce--History.
(Hudson's Bay Company), Edward Beauclerk Maurice (2005).
The Last Gentleman Adventurer: Coming of Age in the Arctic.
(Boston, MA: Houghton Mifflin, 392 p.). Maurice, Edward Beauclerk;
Hudson’s Bay Company--Biography; Explorers--Canada,
Northern--Biography; Frontier and pioneer life--Canada, Northern;
Inuit--Canada, Northern--Social life and customs--20th century;
Canada, Northern--Description and travel; Baffin Island
(Nunavut)--Description and travel; Canada, Northern--Discovery and
exploration; Canada, Northern--Social life and customs--20th
century; Canada, Northern--Biography. Author
(16) impulsively signed up with the Hudson's Bay Company (Company
of Gentleman Adventurers), sent to an isolated trading post in the
Canadian Arctic (no telephone or radio, one ship arrived each
year).
(Sassoon),
Stanley Jackson (1968).
The Sassoons: The Fascinating Story of
a Fabulous Family of Merchant Princes and a Poet. (New York,
NY: Dutton, 304 p.). Sassoon family. From opium trade in India to
real estate in Shanghai - 'Rothschilds of
the East'.
(Sassoon), Cecil Roth (1977).
The Sassoon Dynasty. (New
York, NY: Arno Press, 280 p. [orig. pub. 1941]). Sassoon family;
Great Britain--Genealogy.
Elaine S. Abelson
(1989).
When Ladies Go A-Thieving: Middle-Class Shoplifters in
the Victorian Department Store. (New York, NY: Oxford
University Press, 292 p.). Shoplifting--United
States--History--19th century; Female offenders--United
States--History--19th century; Middle class women--United
States--History--19th century; Women consumers--United
States--History--19th century; Department stores--United
States--History--19th century.
Charles G. Anderson; art illustrations, Lu Bright (1984).
Deep Creek
Merchant: The Story of William Henry "Pete" Snyder. (Snyder, TX: Snyder Pub.
Co., 240 p.). Snyder, William Henry, 1836-1916;
Pioneers--Texas--Snyder--Biography; Merchants--Texas--Snyder--Biography; Snyder
(Tex.)--Biography; Snyder (Tex.)--History. Sponsored by Scurry County Historical
Commission.
Ed Aryain; edited and with an Introduction by J’Nell L. Pate;
foreword by John R. Wunder; afterword by Edward Aryain and Jameil
Aryain (2006).
From Syria to Seminole: Memoir of a High Plains Merchant.
(Lubbock, TX: Texas Tech University Press, 260 p.). Aryain, Ed (nee
Mohammed); Syrian Americans--Texas--Biography;
Merchants--Texas--Biography; Texas--Biography.
Author recounts his life first as dry-goods peddler, then merchant and family man on
Great Plains, eventually owning a store in Seminole, TX.
Lewis Eldon Atherton (1971).
The Frontier Merchant in
Mid-America. (Columbia, MO: University of Missouri Press, 183
p.). Merchants--United States; Frontier and pioneer life--United
States; United States--Commerce--History.
Eds. John Benson and Laura Ugolini (2003). A Nation of
Shopkeepers: Five Centuries of British Retailing. (New York,
NY: I.B. Taurus, 269 p.). Professor of History and Lecturer in the
School of Humanities and Social Sciences (University of
Wolverhampton, UK). Retail trade--History; Shopping--History.
--- (2006).
Cultures of Selling: Perspectives on Consumption and Society Since
1700. (Burlington, VT: Ashgate, 230 p.). Professors
(University of Wolverhampton, UK). Retail trade--History;
Shopping--History. Relationship of consumption to cultural and social values; consumer cultures,
norms and practices involved in the sale of consumer goods.
Patricia M. Brown (1996).
The Merchant Princes of Fremantle: The Rise and
Decline of a Colonial Elite, 1870-1900. (Nedlands, W.A: University of
Western Australia Press, 235 p.). Merchants--Australia--Fremantle (W.A.)--Biography;
Harbors--Australia--Fremantle (W.A.)--History; Fremantle (W.A.)--History;
Western Australia--History; Australia--History--1788-1900.
Wellington K. K. Chan (1977). Merchants, Mandarins, and
Modern Enterprise in late Ch‘ing China. (Cambridge, MA: East
Asian Research Center, Harvard University, 323 p.). Merchants --
China -- History; Business enterprises -- China -- History; China
-- Commerce -- History; Industries -- China -- History.
Stanley D. Chapman (1992).
Merchant Enterprise in Britain: From the Industrial Revolution to
World War I. (New York, NY: Cambridge University Press,
339 p.). Merchants--Great Britain--History; Great
Britain--Commerce--History--18th century; Great
Britain--Commerce--History--19th century.
Harold F. Cook (1981). Pioneer American Businessman in
Korea: The Life and Times of Walter Davis Townsend. (Seoul,
Korea: Published for Royal Asiatic Society, Korea Branch by Seoul
Computer Press, 104 p.). Townsend, Walter Davis, 1856-1918;
Merchants--United States--Biography; Merchants--Korea--Biography;
Korea--History--1864-1910.
Colin N. Crisswell (1981).
The Taipans, Hong Kong's Merchant Princes. (New York, NY:
Oxford University Press, 249 p.). Merchants -- China -- Hong Kong
-- History; Hong Kong (China) -- Commerce -- History.
From origins of first trading houses in
18th-century Canton, Macau to beginning of First World War - early
taipans, Jardine & Matheson (1830s), foundations of Chinese
business class.
Patrick Dearen (2000).
Halff of Texas: Merchant Rancher of the Old West.
(Austin, TX: Eakin Press. Halff, Mayer, 1836-1905; Ranchers--Pecos River Region
(N.M. and Tex.)--Biography; Ranchers--Texas--Biography; Ranch life--Pecos River
Region (N.M. and Tex.)--History--19th century; Frontier and pioneer life--Pecos
River Region (N.M. and Tex.); Merchants--Pecos River Region (N.M. and
Tex.)--Biography; Ranching--Pecos River Region (N.M. and Tex.)--History--19th
century; Texas--Biography; Pecos River Region (N.M. and Tex.)--Biography.
Peter R. Decker (1978).
Fortunes and Failures: White-Collar Mobility in Nineteenth Century
San Francisco. (Cambridge, MA: Harvard University Press,
336 p.). Merchants--California--San Francisco--History; Social
mobility--California--San Francisco--History; White collar
workers--California--San Francisco--History; Occupational
mobility--California--San Francisco--History.
Bob Dye (1997).
Merchant Prince of the Sandalwood Mountains: Afong and the
Chinese in Hawaii. (Honolulu, HI: University of Hawaii Press, 276 p.).
Afong, Chun, 1825-1906; Chinese--Hawaii--Biography;
Merchants--Hawaii--Biography; Chinese--Hawaii--History; Hawaii--History--To
1893.
Rae B. Fleming (2002).
General Stores of Canada: Merchants and Memories.
(Toronto, ON: Lynx Images, 206 p.). General
stores--Canada--History; Merchants--Canada--Biography.
C. Robert Haywood (1998).
The Merchant Prince of Dodge City:
The Life and Times of Robert M. Wright. (Norman, OK:
University of Oklahoma Press, 236 p.). Wright, Robert Marr,
1840-1915; Pioneers--Kansas--Dodge City--Biography;
Merchants--Kansas--Dodge City--Biography;
Politicians--Kansas--Dodge City--Biography; Frontier and pioneer
life--Kansas--Dodge City; Dodge City (Kan.)--Biography.
Jim Heimann (2007).
Shop America: Midcentury Storefront Design 1938-1950. (Los
Angeles, CA: Taschen, 246 p.). Executive Editor for TASCHEN
America. Storefront; Design -- history; Stores, Retail--United
States--History. Making shoppers out of passersby. Storefront
design of postwar era is particularly indicative of bright, shiny
future, optimism and opulence, larger-than-life planes and curves;
spectacular, often grandiose plans for grocery stores, shoe shops,
beauty salons, bakeries, more are reminders of time when stores
were sacred shrines for congregation of American shoppers; reveal
mindset of unique period in history. In addition to an extensive
selection of drawings are historical black and white photographs
of actual shops built in a similar style; rare look at mid-century
commercial America as it pictured itself.
William J. Holderfield (2007).
Schaumburg’s Woodfield Mall. (Charleston, SC: Arcadia
Pub., 128 p.). Shopping malls--Schaumburg (Ill.)--Pictorial works;
Schaumburg (Ill.)--History--Pictorial works; Schaumburg
(Ill.)--Buildings, structures, etc.--Pictorial works.
Opened on September 9, 1971 with 59 stores -
major factor in rise of city and all of Chicago’s northwest
suburbs; 1973 - nearly 190 stores, 1.9
million square feet of retail, largest mall in America at the
time.
Pamela Horn (2006).
Behind the Counter: Shop Lives from Market Stall to Supermarket.
(Gloucestershire, UK: Sutton Publishing, 320 p.). Retail trade;
Retail trade--working life. Largely hidden
personal stories of working life in corner shops, 'high class'
grocers, dress shops, department stores.
James B. Jefferys (1954). Retail Trading in Britain,
1850-1950; A Study of Trends in Retailing with Special Reference
to the Development of Cooperative, Multiple Shop and Department
Store Methods of Trading. (Cambridge, UK: University Press,
497 p.). Retail trade--Great Britain.
Laurence Ayres Johnson (1961).
Over the Counter and on the Shelf; Country Storekeeping in
America, 1620-1920. (Rutland, VT: C. E. Tuttle Co., 140
p.). General stores--United States.
Carol Kennedy (2000).
The Merchant Princes: Family, Fortune
and Philanthropy; Cadbury, Sainsbury and John Lewis. (London,
UK: Hutchinson, 309 p.). John Lewis Partnership; Cadbury Ltd.;
Sainsbury's (Firm); Retail trade--Great Britain--History; Retail
trade--Great Britain--Management; Family-owned business
enterprises--Great Britain--Management.
Keith Lincoln, Lars Thomassen & Anthony Aconis (2006).
Retailization: Brand Survival in the Age of Retailer Power.
(Philadelphia, PA: Kogan Page Limited, 221 p.). Retail trade;
Brand name products. How brand power is
inexorably being replaced by retailer power; based on two-year
study by AC Nielsen, BBDO Europe (largest global study on selling
branded products ever conducted).
Richard W. Longstreth (1997).
City Center to Regional Mall: Architecture, the Automobile, and
Retailing in Los Angeles, 1920-1950. (Cambridge, MA: MIT
Press, 504 p.). Central business districts -- California -- Los
Angeles Metropolitan Area -- History; Retail trade -- California
-- Los Angeles Metropolitan Area -- History; Automobiles -- Social
aspects -- California -- Los Angeles Metropolitan Area -- History;
City and town life -- California -- Los Angeles Metropolitan Area
-- History.
E. Kimbark MacColl with Harry H. Stein (1988).
Merchants, Money, and
Power: The Portland Establishment, 1843-1913. (Portland, OR: Georgian Press,
516 p.). Community leadership--Oregon--Portland--History;
Merchants--Oregon--Portland--History; Bankers--Oregon--Portland--History;
Politicians--Oregon--Portland--History; Wealth--Oregon--Portland--History;
Portland (Or.)--Economic conditions; Portland (Or.)--Politics and government.
Tom Mahoney (1955).
The Great Merchants: The Stories of Twenty
Famous Retail Operations and the People Who Made Them Great. (New
York, NY: Harper, 340 p.). Retail trade -- United States; Merchants --
United States.
Ronald D. Michman, Alan J. Greco (1995).
Retailing Triumphs and Blunders: Victims of Competition in the New
Age of Marketing Management. (Westport, CT: Quorum Books,
264 p.). Professor Emeritus of Marketing (Shippensburg University,
Pennsylvania); Associate Professor of Marketing, School of
Business and Economics (North Carolina A&T State University in
Greensboro, NC). Retail trade -- Management; Retail trade --
Decision making. Variables necessary for duplicating success and
avoiding failure.
Stacy Mitchell (2006).
Big-Box Swindle: The True Cost of Mega-Retailers and the Fight for
America’s Independent Businesses. (Boston, MA: Beacon
Press, 336 p.). Senior Researcher with the Institute for Local
Self-Reliance, Chair of the American Independent Business
Alliance. Chain stores--United States; Retail trade--United
States; Small business--United States. How
mega-retailers are fueling many pressing problems, from shrinking
middle class to rising water pollution and diminished civic engagement.
David Monod (1996).
Store Wars: Shopkeepers and the Culture
of Mass Marketing, 1890-1939. (Toronto, ON: University of
Toronto Press, 438 p.). Retail trade--Canada--History; Small
business--Canada--History; Canada--Economic conditions--19th
century; Canada--Economic conditions--1918-1945.
Jonathan Morris (1993).
The Political Economy of Shopkeeping in Milan,
1886-1922. (New York, NY: Cambridge University Press, 312 p.). Retail
trade--Government policy--Italy--Milan--History; Stores,
Retail--Italy--Milan--History; Merchants--Italy--Milan--History; Milan
(Italy)--Commercial policy--History; Milan (Italy)--Commerce--History.
Mark Moss (2007).
Shopping as an Entertainment Experience. (Lanham, MD:
Lexington Books, 168 p.). Department stores--Social aspects;
Shopping malls--Social aspects; Shopping--Social aspects.
Shopping is often most common leisure
experience people indulge in.
Thomas C. Owen (1981).
Capitalism and Politics in Russia: A Social History of the Moscow
Merchants, 1855-1905. (New York, NY: Cambridge University
Press, 295 p.). Merchants--Russia--History; Merchants--Russia
(Federation)--Moscow--History; Russia--Social
conditions--1801-1917; Russia--Economic conditions--1861-1917.
William J. Parish (1961).
The Charles Ilfeld Company; A
Study of the Rise and Decline of Mercantile Capitalism in New
Mexico. (Cambridge, MA: Harvard University Press, 431 p.).
Ilfeld (Charles) Company; New Mexico--Commerce; New
Mexico--Economic conditions.
Alfred J. Rieber (1982).
Merchants and Entrepreneurs in Imperial Russia.
(Chapel Hill, NC: University of North Carolina Press, 464 p.). Merchants--Soviet
Union--History; Capitalists and financiers--Soviet Union--History; Soviet
Union--Social conditions--1801-1917.
Michael F. Rizzo (2007).
Nine Nine Eight: The Glory Days of Buffalo Shopping.
(Morrisville, NC: Lulu.com, 172 p.). Retailing -- History --
Buffalo, New York; shopping; chain stores -- history.
History of
great retailers that once dotted main streets of Buffalo, NY; from
early days of city to bankruptcy, sale of every major local
retailer.
Robert J. Shepherd (2007).
When Culture Goes to Market: Space, Place and Identity in an Urban
Marketplace. (New York, NY.: Peter Lang Pub., Inc., 173
p.). Assistant Professor of Anthropology and Honors (The George
Washington University). Markets--Social aspects--Washington
(D.C.); Street vendors--Washington (D.C.); Urban
renewal--Washington (D.C.). Washington, DC's
Eastern Market - popular weekend produce, flea market; people who
constitute it: vendors, market supervisors, customers; how it
functions as social institution; how urban public space is
produced, reproduced, shaped by larger economic, social processes;
practical limits to formalized bureaucratic planning in its
success.
Robert Spector (2005).
Category Killers: The Retail
Revolution and Its Impact on Consumer Culture. (Boston, MA:
Harvard Business School Pub., 221 p.). Shopping centers; Retail
trade.
Howard F. Van Zandt (1980).
Pioneer American Merchants in
Japan. (Tokyo, Japan: Lotus Press, 394 p.). Merchants--United
States--Biography; Merchants--Japan--Biography; United
States--Commerce--Japan--History; Japan--Commerce--United
States--History.
____________________________________________________
Business History Links
The Center for Education and Research in Retailing
http://www.bus.indiana.edu/retail/retail.htm
This site from Indiana University features a timeline with
information relating to retail sales and retailing using the
Internet (from the beginning of the 20th century through 2002),
publications from the center, and links to related information.
(CHORD) Centre for the History of Retailing and Distribution
http://pers-www.wlv.ac.uk/~in6086/chord.html
Established in September 1998 to give new impetus to the study of
the history of retailing and distribution, and to act as a point
of contact between scholars - both in Britain and abroad - engaged
in research within this field, whatever their period of interest,
discipline or methodology. Part of the History and Governance
Research Institute (HAGRI) at the the University of Wolverhampton.
Evolution of the Shopping Center
http://history.sandiego.edu/gen/soc/shoppingcenter.html#04
Labelscar: The Retail History Blog
http://www.labelscar.com/
Since the mid-1990s we have intently researched North American
retail development, including retail industry trends, commercial
architecture, and retail history. In the process, we’ve visited
hundreds of shopping malls and thousands of shopping centers each,
in nearly every state and even internationally. We’ve been to
stunning, thriving, modern shopping malls and lifestyle centers
and we’ve been to some of the most derelict "dead malls" in the
country. Together we’ve visited more than two-thirds of the
enclosed malls in the United States. Our mission has been to study
these centers, and attempt to preserve something of their
presence.
National Retail Federation: Annual Holiday Sales
Information
http://www.nrf.com/content/default.asp?folder=press/holiday&file=
stats2006.htm&cm_sp=homepage%20banner-_-holiday%20surveys-_-holiday%20surveys
Information about retail shopping activity in the U.S. during the
winter holiday season. Information before and after the holidays
variously includes spending projections, shopping on the Friday
and Monday after Thanksgiving ("Black Friday" and "Cyber Monday"),
online shopping, and consumer surveys. Also includes a report with
"recent and historical data on holiday trends, including sales
data, holiday hiring, and shoplifting." From a trade association
whose membership "comprises all retail formats."