|
Business Services
March 7, 1826
- Jesse Delano, of New York, NY; received patent for "Fire Proof
Wrought Iron Chests"; August 13, 1834 - reissued for
a "Fire-Proof Safe".
February 23, 1839
- William F. Harnden organized nation's first express courier
service, operated between Boston, New York City.
July 20, 1841
- Lewis Tappan established Mercantile Agency in New York City,
network of correspondents to function as source of reliable,
consistent, objective credit information; one of first
organizations formed for sole purpose of providing business
information to customers; 1849 - turned Agency over
to Benjamin Douglass, former clerk; rival John M. Bradstreet
Company founded in Cincinnati, OH; 1851 - Bradstreet
organization popularized use of credit ratings; published first
book of commercial ratings; 1859 - Douglass turned
over Agency to his brother-in-law, Robert Graham Dun; renamed R.G.
Dun Mercantile Agency; 1933 - Dun's CEO, Arthur Whiteside,
engineered merger with The Bradstreet Companies, formed D&B.
June 1, 1843
- Daniel Fitzgerald, of New York, NY, received patent for an
"Improvement in Fire-Proof Safes and Chests" ("intended to resist
the action of fire and for the safe keeping and preserving books,
papers and other valuables from destruction by fire, which I call
a "Salmander" Safe or Chest"); mythical animal having the power to
endure fire without harm.
May 5, 1859
- Perry and Fidelia Brink started cartage business in Chicago;
1891 - delivers first valuables, 1900 -
makes first bank shipment; 1927 - built first fully
armored vehicle; 1956 - acquired by Pittston;
May 5, 2003 - name changed to The Brink's Company.
1860
- Henry Varnum Poor (editor of The American
Railroad Journal since 1849)
published "History of
Railroads and Canals of the United States", comprehensive account
of financial, operating details of capital intensive American
railroads and canals ((leading issuers of debt securities); formed H. V. and H. W. Poor Company with his son;
1868 - published "Manual of Railroads of the United
States" (442 p., $5, updated annually); leader in establishing the
financial information industry on the principle of "the investor's
right to know"; 1906 - Luther Lee Blake formed
Standard Statistics Bureau to provide central source of previously
unavailable financing and operating information on U.S. industrial
companies (beyond railroads); 1913 - acquired Babson
Stock and Bond card System (financial reports on stocks, bonds)
from Edward Shattuck and Roy W. Porter; 1914 -
became Standard Statistics, Inc.; Roy W. Porter acquired control
of Moody's Manual Co., began negotiations to acquire Poor's
Railroad Manual Co. (successor to H. V. and H. W. Poor Company);
1919 - Porter merged Moody's Manual Co. with Poor's
Railroad Manual Co., changed name to Poor's Publishing Co.;
1916 - Standard Statistics began to assign debt ratings to
corporate bonds, with sovereign debt ratings following shortly
thereafter; 1923 - produced its first weekly
capitalization-weighted stock market index (233 U. S. companies);
1930 - Poor's Publishing Co. went bankrupt; Paul T.
Babson (cousin of Porter), refinanced company, acquired control;
1941 - Standard Statistics merged with Poor's
Publishing Company; formed Standard & Poor's Corporation;
published "Bond Guide" (statistics, quality ratings on corporate
bonds; 7,000 municipal bond ratings); 1996 -
acquired by The McGraw-Hill Companies, Inc.
1878 - James M. Curtis
founded J.M. Curtis & Son, oldest continually operating
environmental analytical test and measurements laboratory in
United States in San Francisco; served wine industry provided
analyses for sugars, acidity, alcohol, solids in wines primarily
for export to Europe; 1905 - Phillip W. Tompkins
joined firm; president of Curtis and Tompkins Ltd. (1910 - 1953);
1926 - 45 people provided foods, feeds, mineral,
petroleum, fats and oils analyses for California's agricultural,
mining industries; satellite offices, labs served mining industry
in Reno, NV, fishing products industry on Cannery Row in Monterey,
CA; 1953 - acquired by employee group headed by Hugo
deBusseries; 1976 - ownership changed; core business
in Foods, Feeds, Agricultural, Fats, Oils analyses; 1991
- C&T offered agricultural, bacteriological, food, feed,
petroleum, water, wastewater, bulk cargo inspection, consulting
services from three labs with staff approaching 100; 1997
- exited food, bacteriology, petroleum, agricultural services
sectors, concentrated on core competency in environmental testing
and data management.
1880
- Roland M. Smythe established Smythe and Company to provide
financial community, private individuals, with accurate
information concerning obsolete securities and banknotes;
developed into one of world's premier auction houses, specializing
in Antique Stocks and Bonds, Banknotes, Coins, Autographs and
Photographs.
February 3, 1888 -
Alexander Dey, of Glasgow, Scotland, received a British patent for
a "Workman's Time Recorder"; September 24, 1889
- received U. S. patent; dial time recorder (clock first
manufactured by Dey Company, then as Industrial Time Recorders [ITR]
after 1907); employees required to point to their assigned number,
press to record time of arrival and departure; numbers of
employees, times recorded on sheet of paper wrapped around a drum.
1892
- Oakleigh Thorne founded Corporation Trust Company "to carry on a
general agency business, especially the acting as agent of and
trustee for corporations"; opened in Jersey City, NJ, with 44
employees; 1895 - first company to assist lawyers
with details of incorporating, qualifying corporations in all
states, territories; 1903 - tracked, reported on
activities of various state, federal legislative bodies for United
States Steel Corp.; December 1913 - established tax
department following passage of Tariff Act of 1913 (instituted
nation's first income tax); signed up 1,000 subscribers to first
Income Tax Reporter (400-page loose-leaf binder that summarized
Act, provided space for updates on tax laws as influenced by
court, administrative rulings); 1927 - merged with
Commerce Clearing House (founded 1920 by William Kixmiller as
monitor of import, export business practices; switched loose leaf
tax service), formed Commerce Clearing House, Inc. (Corporation
Trust, Thorne family assumed controlling interest); 1960
- over 1,000 employees; 1961 - went public;
1993 - acquired Matthew Bender & Co. (Bender's Federal Tax
Service, eight state tax services, related tax publications) from
Times Mirror Company; 1996 - acquired for nearly $2
billion by Wolters Kluwer, Dutch company.
1898
- German Jewish immigrant went into business as "William Morris,
Vaudeville Agent" in New York City; January 31, 1918
- incorporated; signed Al Jolson, Marx Brothers, Mae West, Charlie
Chaplin; 1930 - William, Morris, Jr., Abe Lastfogel
took over (Jimmy Cagney, Louis Armstrong, Will Rogers);
December 1949 - acquired Berg-Allenberg Agency (Frank
Capra, Clark Gable, Judy Garland, Sammy Davis, Jr., Milton Berle,
Rita Hayworth); 1965 - Music Department formed
(Rolling Stones, Byrds, Beach Boys, Sonny & Cher); 1989
- acquired Jim Halsey Company (The Oak Ridge Boys, Waylon
Jennings, Tammy Wynette); 1992 - acquired Triad
Artists, largest acquisition of talent agency in show business
history; 1993 - created Corporate Advisory/New Media
Department (evolved into William Morris Consulting; August
1999 - Jim Wiatt, Vice-Chairman of International Creative
Management, joined William Morris as President, Co-Chief Executive
Officer.
1900
- John Moody founded John Moody & Company; published Moody's
Manual of Industrial and Miscellaneous Securities, provided data,
information, statistics on stock and bonds issued by financial
institutions, government agencies, on manufacturing, mining,
utilities, food companies; 1907 - closed due to lack
of capital; 1909 - reopened, published Moody's
Analysis of Railroad Investments, opinions about relative
investment quality of railroad securities (used letter rating
symbols used by credit reporting firms since late 1800s);
1914 - incorporated as Moody's Investor Service, expanded
ratings coverage to bonds issued by U.S. cities, other
municipalities; 1962 - became part of The Dun &
Bradstreet Corporation; 1970s - began to cover
commercial paper market, bank deposits; started to charge issuers,
investors for rating services; September 30, 2000 -
D&B split into two separately publicly traded companies; ratings,
related research and credit risk management business renamed
Moody's Corporation.
August 9, 1904
- Libanus McLouth Todd received a patent for a "Printing-Stamp"
("improved printing apparatus or stamp particularly adapted for
marking or embossing upon checks, drafts, and similar instruments
words or figures indicating a limiting amount beyond which such
instrument is not good"); protectograph to protect against check
forgers.
1905
- Star Furniture Company opened in Zeeland, MI; 1909
- renamed Michigan Star Furniture Company; D.J. De Pree hired as
clerk (named President in 1919); 1923 - De Pree
convinced his father-in-law, Herman Miller, to purchase majority
ownership; renamed Herman Miller Furniture Company.
1906
- Sophus Falck founded Falck A/S in Denmark to prevent accidents,
emergencies and illness, rescue people in distress, help those who are ill,
relieve after-effects of
sickness and distress; 2006 - Europe’s leading rescue, assistance
organization, with major tasks for the public and private sector
and adapted to rules and conditions of individual countries.
1907
- James E. ("Jim") Casey (19-year-old) borrowed $100 from friend
to start American Messenger Company in Seattle, WA; 1919
- expanded to Oakland, CA, changed name to United Parcel Service:
"United" served as a reminder that the company's operations in
each city were part of same organization, "Parcel" identified the
nature of the business, and "Service" indicated what was offered.
1913
- John Knowles Fitch founded Fitch Publishing Company; published
financial statistics for investment community; 1924
- introduced Fitch ratings system for analyzing financial
securities; 1997 - merged with IBCA Limited,
London-based company owned by Fimalac S.A.; 2000 -
Fitch acquired Duff & Phelps Credit Rating Company, rating
business of Thomson BankWatch.
1914 - Edwin G. Booz
founded consulting practice; 1929 - James Allen
joined; 1935 - Carl Hamilton joined.
1917 - Andrew Pansini saw
need for "off-street parking" in downtown Los Angeles; founded
Savoy Corporation; opened Savoy Auto Park, world's first parking
lot, fee was 5¢ a day; 1942 - opened Savoy's Union
Square Garage in San Francisco, world's first, largest,
underground parking garage; 1958 - Andrew L. Pansini
(son) invented world's first automatic pool cleaner, created Jandy
Industries; 1964 - opened first Rain Tunnel Car Wash
in San Francisco at Fisherman's Wharf, first operation of its kind
west of Mississippi; 1972 - developed its first
commercial office building with construction of Savoy Building in
San Francisco at Fisherman's Wharf; 2000 - sold its
land interest in Los Angeles in exchange for five office buildings
in Petaluma; 2007 - owns, manages over $50,000,000
in commercial real estate in Northern California (9 buildings in
San Francisco, Larkspur, Petaluma, Napa).
September 1918
- Walter L. Jacobs (22) opened car-rental operation in Chicago;
started with dozen Model T Fords (repaired, repainted himself);
1923 - business generated annual revenues of about $1
million; acquired by John D. Hertz, President of Yellow Cab and Yellow
Truck and Coach Manufacturing Company (Jacobs continued as chief
operating officer); business called
Hertz Drive-Ur-Self System; 1926 - Yellow Cab
Manufacturing Co. acquired by General Motors (became GM truck
division); 1929 - Morris Markin bought 60 percent
ownership in Yellow Cab, including all of John Hertz's holdings;
1953 - Hertz properties GMC acquired by Omnibus
Corporation; 1954 - name changed to The Hertz
Corporation (Jacobs became Hertz's first President, served until
retirement in 1960); 1967 - became subsidiary of
RCA; 1985 - acquired by UAL; 1987 -
acquired by Park Ridge Corporation, investor group affiliated with
Ford Motor Co.; 1994 - Park Ridge investors acquired
by Ford, Hertz became Ford subsidiary; March 9, 2001
- Ford reacquired outstanding 18.5% of Hertz' stock; became wholly
owned subsidiary; December 22, 2005 - acquired by
Clayton, Dubilier & Rice; The Carlyle Group, Merrill Lynch Private
Global Equity.
1926
- James O. McKinsey left academic career as professor of
accounting at University of Chicago, founded McKinsey & Co. to
build firm that provided finance, budgeting services; quickly
gained reputation for providing advice on organization and
management issues.
1932
- George E. Phelps, employee of First Wisconsin Company, William
H. Duff, of Commerce Clearing House, Inc., invested $125 each,
formed partnership in Chicago "for the purpose of furnishing
investment counsel to banks, insurance companies, and
individuals"; concentrated counseling services on utility industry
(Duff - sales, Phelps - analysis); 1994 - credit
ratings business spun off (eventually purchased by Fitch Ratings);
focused on investment banking, financial advisory businesses;
November 2000 - 65% interest in Duff & Phelps, LLC
acquired by Webster Financial Corporation, through newly formed
subsidiary, Webster D&P Holdings, Inc.; 2004 -
acquired by partnership consisting of management, investment
banking boutique Stone Ridge Partners, investor group led by
Lovell Minnick Partners LLC.
1946
- Henry and Leon Bloch founded United Business Company in
Kansas City, MO with $5,000 loan; offered bookkeeping,
other services to small businesses; Leon left business after few
months; Richard (brother) joined company;
January 1955 - advertised tax preparation service in
Kansas City Star; January 25, 1955 - specialized in
income tax return preparation, changed name to H&R Block Inc.
("Block" simpler, could be spelled phonetically); company grossed
more than $20,000 in weeks (third of annual volume United Business
Company had taken years to develop); 1956 - opened 7
offices; revenues tripled to more than $65,000; January 1957
- opened franchise offices in Columbia, MO, Topeka, KS; 1962
- 206 offices, nearly $800,000 in revenues; went public; 1978-
prepared more than one out of every nine tax returns filed in
United States; 1982 - Richard Bloch sold his
interest in company, gave up position as chairman; 1990s
- speed of refund, refund anticipation loans drove client growth;
2003 - company filed 16.4 million returns
electronically; 2007 - world's largest tax services
company, served clients at more than 12,500 U.S. retail offices,
through digital tax solutions.
1946
– Warren Avis founded Avis-rent-a-Car at Willow Run Airport
near Detroit with an $85,000 investment; first car rental
operation located at an airport; 1950 - franchises
in 75 cities; 1954 - franchises in 350 cities;
acquired by Richard S. Robie for $8 million; 1956 -
acquired by investment group led by Amoskeag Company; Avis, Inc.
formed as formal holding company for company's related business
interests; 1962 - acquired by investment banking
firm, Lazard Freres & Company; 1963 - "We Try
Harder" advertising, marketing campaign debuted; 1965
- acquired by ITT Corporation for $51 million; 1977
- acquired by Norton Simon, Inc. for $174 million; 1986
- acquired by Wesray Capital Corporation for $263 million plus
assumption of debt; 1987 - acquired by Avis’s
Employee Stock Ownership Plan (ESOP) for $750 million, plus
assumption of debt; 1996 - acquired by HFS
Incorporated, world’s largest franchiser of hotels, residential
real estate brokerage offices; 2001 - Cendant
acquired all outstanding shares of Avis Group Holdings it did not
currently own in a transaction valued at $937 million; Avis Rent A
Car System, Inc. became wholly owned subsidiary of Cendant;
2006 - structure, name changed to Avis Rent A Car System,
LLC.
1948
- Aaron Scheinfeld, Elmer Winter (brother-in-law), opened Manpower, Inc., nation's first
temporary employment service in Milwaukee, WI, as sideline to their law practice.
1957
- Jack Taylor founded Executive Leasing Company in St. Louis, MO
with seven cars and hunch that customers would lease automobiles,
1962 - added rental car business division with fleet
of 17 vehicles; started Car Sales division; 1969 -
company renamed Enterprise (in honor of aircraft carrier aboard
which Taylor served as decorated fighter pilot in World War II);
1970 - perceived best growth opportunities were with
hometown renters, not airport travelers; 1974 -
established "We'll Pick You Up" tradition; 1980 -
company's fleet reached 6,000 rental vehicles; 1989
- name changed to Enterprise Rent-A-Car; more than 500 locations,
more than 50,000 rental vehicles; 1992 - surpassed
$1 billion in annual revenues, nearly 10,000 employees; 1994
- more than $2 billion in annual revenue, more than 250,000 rental
vehicles; 2004 - more than 6,000 offices in U.S.
(locations within 15 miles of 90 percent of the entire
population), Canada, U.K., Ireland, Germany; 600,000 rental car,
135,000 Fleet Services vehicles in service; surpassed $7 billion
in annual revenue.
1958 – Bank of America launched
BankAmericard in Fresno, CA (innovative "revolving credit" feature);
1970 - Visa incorporated in Delaware as National
BankAmericard Inc. (NBI); 1974 - International Bankcard
Company (IBANCO) formed to administer BankAmericard program
internationally; 1976 - BankAmericard changed name to
Visa; 1983 - launched global ATM network, provided 24-hour
cash access to cardholders around world; 1997 - annual
global sales volume reached $ trillion; 2001 - annual
global sales volume reached $2 trillion; 2004 - global
debit volume surpassed credit volume; 2007- completed
corporate restructuring, created new global corporation, Visa
Inc.; nation's largest electronic-payments processor ($5.2 billion
in 2007 revenue, handles more than 44 billion transactions valued
at more than $3.2 trillion).
1960 - Mark McCormack,
Arnold Palmer shook hands on agreement that formed foundation of IMG and
sports marketing, company dedicated to marketing,
management of sport, leisure, lifestyle; 2004 - acquired
by Forstmann Little for $750 million.
June 27,
1962 - Ross Perot founded EDS, incorporated company
with state of Texas for $1,000; chose Electronic Data
Systems from potential names he scribbled on pledge envelope
during service at Highland Park Presbyterian Church in Dallas;
August 1962 - Collins Radio in Cedar Rapids,
Iowa, became first customer; ompany flew
computer tapes, data to Dallas for processing; February
1963 - five-year agreement with Frito Lay became IT
industry’s first facilities-management agreement.
1965
- Frederick W. Smith, undergraduate at Yale University, wrote term
paper about economic inadequacy of passenger routing systems
used by most airfreight shippers; wrote of need for
shippers to have system designed specifically for airfreight
that could accommodate time-sensitive shipments such as medicines,
computer parts, electronics; June 1971 - Federal
Express incorporated; August 1971 - bought
controlling interest in Arkansas Aviation Sales (Little Rock, AR);
April 17, 1973 - began operations with the launch of
14 small aircraft from Memphis International Airport; first night
- delivered 186 packages to 25 U.S. cities from Rochester, NY to
Miami, FL.
September 1970
- Paul Orfalea (nicknamed "Kinko" because of his kinky, curly
hair) and Bradley Krause (24), student in graphic arts and
photography class at Santa Barbara City College, opened printing
shop near University of California, Santa Barbara; 100 square
feet, single copier, offset press, film processing, small
selection of stationery and school supplies; 1975 -
24 Kinko's stores; 1979 - 72 stores; customer base
shifted from mostly academics to broad range of personal, business
customers; mid-1990s - more than 800 stores;
1996 - Clayton, Dubilier & Rice invested; 1999
- more than 1,000 locations and 25,000 employees; February
2004 - acquired by FedEx for $2.4 billion; April
2004 - name changed to FedEx Kinko's Office and Print
Services; more than 1,500 locations in 11 countries, 20,000 team
members.
January 20, 1975 - William Morris agent
Michael Ovitz left agency he joined in 1968; founded a new
agency; Creative Artists Agency; developed into most powerful
firm in Hollywood.
1990 - Gary Hoover, Alta Campbell,
Patrick Spain, Alan Chai started The Reference Press; 1991
- published first book "Hoover's Handbook 1991: Profiles of Over
500 Major Corporations"; partnered with Sony to create first
electronic product: Hoover's Handbook Electronic Book for the Sony
Data Discman (flopped); 1992 - first online
distribution deals with LexisNexis, Bloomberg, AOL; signed
additional distribution deals with CompuServe, Apple, Microsoft,
AT&T; 1994 - Warner Books invested; firm launched
Hoover's Online (HOL); featured both free advertiser-supported,
for-pay premium access to Hoover's company information; 1996
- distributed information through more than 20 online, Web-based
services; changed name to Hoover's, Inc.; 1997 -
Infoseek, Media General invested in company; 1998 -
signed first e-commerce deal with Amazon.com; 2002 -
acquired by Dun & Bradstreet for $119 million.
November 7, 2007 - Visa agreed
to pay $2.1 billion to American Express to settle damages related
to 2004 antitrust lawsuit; claimed that Visa and MasterCard
barred member banks from offering their customers credit cards
which could be used on rival payment networks, in violation of
antitrust law; believed to be largest amount ever paid to resolve
antitrust violation.
(American Linen Supply),
Leonard J. Arrrington (1991).
From Small Beginnings: A History of
the American Linen Supply Company and Its Successors and Affiliates
(Salt
Lake City, UT: Steiner Corporation, 243 p.).
(Avis), Robert Townsend (1970).
Up the Organization (How
To Stop
the Corporation from Stifling People and Strangling Profits).
(New York, NY: Knopf, 202 p.). CEO of Avis-Rent-A-Car (1962-1965). Management.
(Avis), Robert Townsend (1984).
Further Up the Organization/How
Groups of People Working Together for a Common Purpose Ought to Conduct
Themselves for Fun and Profit. (New York, NY: Knopf, 254 p.).
CEO of Avis-Rent-A-Car (1962-1965). Management; Organization.
(Avis), Warren Avis (1986).
Take a Chance To Be First: The Secrets
of Entrepreneurial Success. (New York, NY: Macmillan, 222 p.).
Founder, Avis-Rent-A-Car. Avis-Rent-A-Car System; Success in business.
(Bachrach), Doug Collins ; introduction by Arthur M.
Schlesinger, Jr. (1992).
Photographed by Bachrach: 125 Years of American
Portraiture. (New York, NY: Rizzoli, 192 p.). Celebrities--United
States--Portraits; Portrait photography--United States--History.
(Booz Allen & Hamilton),
Jim Bowman (1984). Booz, Allen & Hamilton: Seventy Years of Client Service,
1914-1984. (New York, NY: Booz, Allen & Hamilton, 119 p.). Management
Consulting, Booz, Allen & Hamilton.
(Brink's), R.A. Seng [and] J.V. Gilmour.
(1959).
Brink's, The Money Movers; The Story of a Century of Service.
(Chicago, IL: Printed by the Lakeside Press, 128 p.). Brink's incorporated;
Money--United States--Transportation.
(Budget Rent a Car System-Australia), Bob Ansett with Robert Pullan
(1986).
Bob Ansett, An Autobiography. (Hartwell, Vic.: J. Kerr,
221 p.). Ansett, Bob, 1933- ; Businesspeople--Australia--Biography.
(Carlyle Group), Dan Briody (2003).
The Iron Triangle: Inside
the Secret World of the Carlyle Group. (New York, NY: Wiley, 240 p.).
Carlyle Group: Business and politics--United States; United States--Politics and
government--2001-.
(Caudill, Rowlett, Scott), Eds. Jonathan King and Philip Langdon
; foreword by Ronald Skaggs (2002).
The CRS Team and the Business of
Architecture. (College Station, TX: Texas A&M University Press,, 325 p.).
Caudill, Rowlett, Scott--History; Architectural practice--United
States--Management; Architectural services marketing--United States;
Architecture--United States--Decision making; Group work in architecture;
Architects--United States--Interviews.
(Cintas Corporation), Richard T. Farmer with William Holstein
(2004).
Rags to Riches: How Corporate Culture Spawned a Great Company.
(Wilmington, OH: Orange Frazer Press, 244 p.). Founder (Cintas Corporation).
Farmer, Richard T., 1934- ; Cintas Corporation--History; Uniforms--United
States; Work clothes industry--United States.
(Communispond), Kevin R. Daley and Laura Daley-Caravella (2003).
Talk Your
Way to the Top: How To Address Any Audience Like Your Career Depends on It. (New York, NY: McGraw-Hill,
204 p.). Founder, CEO - Communispond Division of the Frontline Group. Business
presentations; Public speaking.
(Compugraphic Corporation), William W. Garth, IV (2001).
Entrepreneur: A Biography of William W. Garth, Jr. and the Early History of
Photocomposition. (Beverly, MA: W.W. Garth, 169 p.). Garth, William W.
(William Willis), 1915-1975; Garth family; Printers--United States--Biography.
(Creative Artists), Stephen Singular (1996).
Power to Burn: Michael Ovitz
and the New Business of Show Business. (Seacaucus, NJ: Carol Pub.
Group, 224 p.). Ovitz, Michael; Creative Artists Agency--History;
Theatrical agents--United States--Biography; Executives--United
States--Biography; Theatrical agencies--United States--History.
(Creative Artists), Robert Slater (1997).
Ovitz: The Inside Story of
Hollywood's Most Controversial Power Broker. (New York, NY:
McGraw-Hill, 360 p.). Ovitz, Michael; Theatrical agents--United
States--Biography; Executives--United States--Biography.
(Cromwell, Truemper, Levy Parker & Woodsmall), John J. Truemper,
Jr. (1985).
A Century of Service, 1885-1985, at the Firm of Cromwell,
Truemper, Levy, Parker & Woodsmall. (Little Rock, AR: August House, 119 p.).
Cromwell, Truemper, Levy, Parker & Woodsmall--Anniversaries, etc.; Architectural
firms--Arkansas--Anniversaries, etc.
(Davey Tree Expert Company), Robert E. Pfleger (1977).
Green Leaves: A History of the Davey Tree Expert Company. (Chester, CT:
Pequot Press, 194 p.). Davey Tree Expert Company, inc., Kent, Ohio -- History;
Trees, Care of -- United States -- History.
(DHL Iraq), Heyrick Bond Gunning (2004).
Baghdad Business
School: The Challenges of a War Zone Start Up. (London, UK: Eye Books, 256
p.). Business Consultant. Gunning, Heyrick Bond; Baghdad (Iraq)--Social life and
customs; Iraq War--business; Business Services.
(DoubleClick Inc.), Kevin O'Connor with Paul B. Brown (2003).
The Map of Innovation: Creating Something Out of Nothing. (New York, NY:
Crown Business, 226 p.). Chairman. DoubleClick, Inc.; Technological innovations
Management; Creative ability in business; Strategic planning; Corporations
Growth.
(Dun & Bradstreet), Roy A. Foulke (1941).
The Sinews of American
Commerce. (New York, NY: Dun & Bradstreet, Inc., 418 p.). Credit--United
States. Published by Dun & Bradstreet, inc., on the occasion of its 100th
anniversary, 1841-1941.
(Dun & Bradstreet), James D. Norris (1978).
R. G. Dun & Co.,
1841-1900: The Development of Credit-Reporting in the Nineteenth Century.
(Westport, CT: Greenwood Press, 206 p.). R.G. Dun & Company.
(Dun & Bradstreet), J. Wilson Newman with Guyon Knight III
(1996).
For What Do We Labor?: A Life's Values from Childhood to Chairman
of Dun & Bradstreet & Beyond: J. Wilson Newman's Autobiography. (Richmond,
VA: Whetstone Ventures, 264 p.). Newman, J. Wilson; Dun and Bradstreet, Inc.;
Businessmen--United States--Biography; Values.
(Edison Schools Inc.), Kenneth J. Saltman (2005).
The
Edison Schools: Corporate Schooling & the Assault on Public Education.
(New York, NY: Routledge, 192 P.). Assistant Professor of Social and Cultural
Foundations in Education (DePaul University). Edison Schools Inc.--Case
studies; Privatization in education--United States--Case studies; Business
education--United States--Case studies.
(Edison Schools), Chris Whittle (2005).
Crash Course: Imagining the Future of American Public Education. (New
York, NY: Riverhead Books, 288 p.). Founder of Edison Schools (leading charter
school company) and Channel One. Edison Schools Inc.; Privatization in
education--United States; Public schools--United States.
(EDS - founded 1962), Doron P. Levin (1989).
Irreconcilable Differences:
Ross Perot Versus General Motors. (Boston, MA: Little, Brown, 357 p.).
Perot, H. Ross, 1930- ; General Motors Corporation; Electronic Data Systems
Corporation; Consolidation and merger of corporations--United States--Case
studies.
(EDS), Todd Mason (1990).
Perot: An Unauthorized Biography. (Homewood,
IL: Business One Irwin, 316 p.). Perot, H. Ross, 1930- ; Businessmen--United
States--Biography.
(Enterprise Rent-A-Car), Stan Burns (1997).
Exceeding Expectations: The Enterprise Rent-A-Car Story. (Lyme, CT:
Greenwich Pub. Group, unpaged). Enterprise
Rent-A-Car--History; Automobile leasing and renting--United States--History;
Lease and rental services--United States--History.
(Enterprise Rent-A-Car), Kirk Kazanjian; foreword by Andrew C.
Taylor (2007).
Exceeding Customer Expectations: What Enterprise, America’s #1 Car Rental
Company, Can Teach Us About Creating Lifetime Customers. (New York, NY:
Currency Doubleday, 256 p.). Enterprise Rent-A-Car; Customer services--United
States. How Enterprise consistently outperforms, outsmarts
competition; philosophy: "Take care of your customers and employees first, and
the profits will follow."
(Executive Recruiting), Allan J. Cox (1973).
Confessions of a Corporate Headhunter. (New York, NY: Trident Press, 189
p.). Executives--Recruiting.
(Executive Recruiting), John Wareham (1980).
Secrets of a Corporate Headhunter. (New York, NY: Atheneum, 280 p.).
Executives.
(Executive Recruiting), John A. Byrne (1986).
The Headhunters. (New York, NY: Macmillan, 280 p.). Journalist (Business
Week). Executive Recruiting. A look at the culture and conduct of the largest
international executive recruiting firms.
(Executive Recruiting), Lester Korn (1988).
The Success Profile: A Leading Headhunter Tells You How To Get to the Top.
(New York, NY: Simon & Schuster, 287 p.). Executive ability;
Executives--Recruiting; Chief executive officers--Recruiting; Success in
business; Corporate culture.
(Executive Recruiting), Stephanie Jones;
foreword by Peter Parker (1989).
The Headhunting Business. (Houndmills, Basingstoke, UK: Macmillan, 283
p.). Executives -- Great Britain -- Recruiting; Employment agencies -- Great
Britain; Professional employees -- Great Britain -- Recruiting.
(Executive Recruiting), Joseph Daniel McCool (2008).
Deciding Who Leads: How Executive Recruiters Drive, Direct, and
Disrupt the Global Search for Leadership Talent. (Mountain
View, CA: Davies-Black Pub., 232 p.). Executives--Recruiting;
Executive search firms; Management. How, why
executive recruiters are at center of simmering public scrutiny on
corporate scandals, executive hiring, golden parachute deals,
globalization, outsourcing, decreased executive tenure; how they influence compensation, workplace
diversity, CEO succession, organizational
performance, culture, profits, leadership.
(Farebrother), John Butland Smith (1999).
Farebrother: A Property Business over Two Hundred Years, 1799-1999.
(Stamford, UK: Shaun Tyas, 118 p.). Farebrother (Firm) -- History; Surveyors --
England -- London -- History -- 19th Century; Surveyors -- England -- London --
History -- 20th Century.
(FedEx), Robert A. Sigafoos with Roger R.
Easson (1988).
Absolutely Positively Overnight!: The Unofficial Corporate
History of Federal Express. (Memphis, TN: St. Lukes Press, 190 p. [2nd
ed.]). Federal Express Corporation; Express service--United States.
(FedEx), Vance H. Trimble (1993).
Overnight Success:
Federal Express and Frederick Smith, Its Renegade Creator (New York, NY:
Crown, 342 p.). Smith, Fred, 1944- ; Federal Express Corporation--History;
Businessmen--United States--Biography; Express service--United
States--History.
(FedEx), Michael Basch (2002). Customer
Culture: How Fed Ex and Other Great Companies Put the Customer First Every Day.
(Upper Saddle River, NJ: Prentice Hall PTR, 304 p.). Corporate culture;
Organizational effectiveness; Quality of work life; Customer loyalty;
Corporate culture--Case studies; Organizational effectiveness--Case studies.
(FedEx), Madan Birla (2005).
FedEx Delivers: How the World's Leading Shipping Company Keeps
Innovating and Outperforming the Competition. (Hoboken,
NJ: Wiley, 215 p.). 22-Year FedEx Employee; Managing Director and Preceptor in
FedEx Leadership Institute. Federal Express Corporation--Management; Express
service--Management.
(FedEx), Roger Frock (2006).
Changing How the World Does Business: FedEx’s Incredible Journey to Success:
The Inside Story. (San Francisco, CA: Berrett--Koehler, 250 p.).
Federal Express Corporation--History; Express service--United States--History.
Real-life hardships, hard-fought triumphs - how FedEx overcame
huge odds to become one of world's greatest success stories, changed way world does business.
(Fly Clean), Eddie Hinton as told to Lynne
Washburn (1988).
Locker Room to Boardroom: Super Bowl Player Eddie Hinton's
Strategies for Tackling Life's Choices, Challenges, and Changes. (Sugar
Land, TX: Candle Pub. Co., 183 p.). Founder (Fly Clean). Hinton, Eddie, 1947-
; Hinton, Eddie, 1947- ; Football players--United States--Biography;
Businesspeople--United States--Biography; Football players; Businesspeople;
African Americans--Biography.
(Harlem Office Supply, Inc.), Dorothy
Pitman Hughes (2000).
Wake Up and Smell the Dollars! Whose Inner-City Is This Anyway!: One Woman's
Struggle Against Sexism, Classism, Racism, Gentrification, and the Empowerment
Zone. ( Phoenix, AZ: Amber Books, 214 p.). CEO of Harlem Office
Supply, Inc. Hughes, Dorothy Pitman; African American business enterprises;
Small business--United States; Enterprise zones; Women-owned business
enterprises; African American businesspeople--Biography.
(Herman Miller),
Hugh De Pree (1986).
Business as Unusual:
The People and Principles at Herman Miller (Zeeland, MI: Herman Miller, 197
p.). Herman Miller, Inc.--History; Furniture industry and trade--United
States--History.
(Herman Miller), Jeffrey L. Cruikshank and Clark Malcolm (1994).
Herman Miller, Inc.: Buildings and Beliefs. (Washington, DC: American
Institute of Architects Press, 159 p.). Journalist. Architectural Services
Marketing, Corporate Image.
(Holabird & Roche), Robert Bruegmann (1997).
The Architects and the City: Holabird & Roche of Chicago, 1880-1918.
(Chicago, IL: University of Chicago Press, 540 p.). Chair of and Professor in
the Department of Art History (University of Illinois at Chicago). Holabird &
Roche(Chicago, Ill.); Chicago school of architecture (Movement);
Architecture--Illinois--Chicago; Chicago (Ill.)--Buildings, structures, etc.
(Kaplan Educational Centers), Stanley H. Kaplan with Anne Farris
(2001).
Stanley H. Kaplan, Test Pilot: How I Broke Testing Barriers for Millions of
Students and Caused a Sonic Boom in the Business of Education. (New
York, NY: Simon & Schuster, 175 p.). Kaplan, Stanley H. (Stanley Henry), 1919- ;
Kaplan Educational Centers (Firm : New York, N.Y.); Teachers--United
States--Biography; Educational tests and measurements--United States.
(Kinko's), Paul Orfalea, Ann Marsh (2005).
Copy This!: Lessons From A Hyperactive Dyslexic Who Turned A Bright Idea Into
One Of America's Best Companies. (New York, NY: Workman Publishing
Company, 248 p.). Founder, Kinko's Copies. Orfalea, Paul; Kinko's.
(W. A. Krueger Company), Robert W. Wells and Robert A. Klaus
(1974).
We Have with Us Today; W. A. Krueger Co., 1934-1974. (Scottsdale,
AZ: W. A. Krueger Co., 219 p.). Krueger (W. A.) Company; Scottsdale
(Ariz.)--Imprints.
(Kwik-Kopy Corporation), Edited by Peggy Palmer (1981).
An
American Original: The Story of Kwik-Kopy Printing. (Houston, TX: D.
Armstrong Co., 138 p.). Kwik-Kopy Corporation--History; Printing
industry--United States--History; Printers--United States--Biography.
(Arthur D. Little, Inc. - founded 1886), E.J. Kahn, Jr. (1986).
The Problem Solvers: A History of Arthur D. Little, Inc. (Boston, MA:
Little, Brown, 234 p.). Arthur D. Little, Inc. -- History.
(Management Consulting), John Micklethwait, Adrian Wooldridge
(1996).
The Witch Doctors: Making Sense of the Management Gurus.
(New York, NY: Times Books, 369 p.). Business Editor. Management Editor
(Economist). Industrial management; Comparative management.
What happens over extended period when organizations have
implemented various new management techniques. Winner 1996 Times/Booz Allen
Hamilton Global Business Book Award on Strategy and Leadership.
(Management Consulting), Eileen C. Shapiro (1996).
Fad
Surfing in the Boardroom: Managing in the Age of Instant Answers. (Reading,
MA: Addison-Wesley, 254 p.). Management.
(Management Consulting), James O'Shea and Charles Madigan
(1997).
Dangerous Company: The Consulting Powerhouses and the Businesses They
Save and Ruin. (New York, NY: Times Business, 355 p.). Business consultants.
(Management Consulting), Stuart Crainer (1998).
The Ultimate
Book of Business Gurus: 110 Thinkers Who Really Made a Difference. (New
York, NY: AMACOM, 314 p.). Management; Business; Executives; Business
consultants.
(Management Consulting), Lewis Pinault (1999).
Consulting
Demons: Inside the Unscrupulous World of Global Corporate Consulting. (New
York, NY: HarperBusiness, 288 p.). Ex-Boston Consulting Group, Gemini Consulting
and Coopers & Lybrand. Business consultants; Business consultants--Professional
ethics.
(Management Consulting), Chris Argyris (2000).
Flawed Advice and the Management Trap: How Managers Can Know When They’re
Getting Good Advice and When They’re Not. (New York, NY: Oxford
University Press, 262 p.). James Bryant Conant Professor of Education and
Organizational Behavior (Harvard Business School). Business consultants;
Management; Error. How and why so much of today's business
advice (on leadership, learning, change, employee commitment) is flawed, and how
managers and executives can better evaluate advice given to their firms.
(Management Consulting), David H. Maister, Charles H. Green and
Robert M. Galford (2000).
The Trusted Advisor. (New York, NY: Free Press,
240 p.). Business consultants.
(Management Consulting), Michael Ferguson (2002).
The Rise of
Management Consulting in Britain. (Burlington, VT: Ashgate, 289 p.).
Management Consulting.
(Management Consulting), eds. Matthias Kipping and Lars Engwall
(2002).
Management Consulting: Emergence and Dynamics of a Knowledge Industry.
(New York, NY: Oxford University Press, 267 p.). Business consultants.
(Management Consulting), David Craig (2005).
Rip-Off! The Scandalous Inside Story of the Management Consulting Money Machine.
(London, UK: Original Book Co., 32o p.). Pseudonym for Neil Glass (20 years in
consulting). Business consultants; Business consultants--Professional ethics.
(Management Consulting), Martin Kihn (2005).
House of Lies:
How Management Consultants Steal Your Watch and Then Tell You the Time: A True
Story. (New York, NY: Warner Books, 288p.). Senior Associate (Booz Allen
Hamilton). Business Consultants.
(Management Consulting), Christopher D. McKenna (2006).
The World's Newest Profession: Management Consulting in the Twentieth Century.
(New York, NY: Cambridge University Press, 370 p.). University Lecturer in
Management Studies (Said Business School), Fellow of Brasenose College (Oxford
University). Business consultants--United States; Consulting firms--United
States. How elite consulting firms expanded after U.S.
regulatory changes in 1930s, changed giant corporations,
nonprofits, state in 1950s, why became so influential in the global economy
after 1960.
(Manpower Inc.), Louise Hodgson (1969).
Elmer L. Winter, The Manpower Man. (Minneapolis, MN: Denison, 184 p.).
Winter, Elmer L.; Manpower, Inc.
(Manpower Inc.), Michael Grunelius (2003). Du
Travail et des Hommes: l’Aventure de Manpower. (Paris, FR:
Perrin, 207 p.). Grunelius, Michae¨l, 1929- ; Manpower,
Inc.--History; Employment agencies--France; Temporary help
services--France; Temporary employment--France;
Businessmen--France--Biography; Entrepreneurship--France.
(Manpower Inc.), James D. Scheinfeld (2006).
A History of Manpower, Inc., 1948-1976. (Shay Pub. LLC,
200 p.). Former Chief Operating Officer of Manpower, Inc.
Manpower, Inc. --History --20th century; Temporary help services
--History --20th century; Temporary help services --France
--History --20th century; Employment agencies --History --20th
century; Employment agencies --France --History --20th century.
History of Manpower, Inc. from idea in 1947,
until acquired by Parker Pen.
(Thomas Manss & Company), Conway Lloyd Morgan
(2008).
Thomas Manss & Company: Designers, Narrators, Myth-makers,
Fabulators and Tellers of Tales. (Ludwigsburg, Germany:
Avedition, 168 p.). Manss, Thomas & Company; graphic design.
Multidisciplinary design company of corporate identities, books, magazines,
corporate literature, exhibitions, signage, new media.
(James Martin Associates), Andrew Crofts (1990). An
Extraordinary Business: The Story of James Martin Associates. (New York, NY:
McGraw-Hill, 183 p.). James Martin Associates; Information services
industry--Great Britain; Business consultants--Great Britain.
(H. H. Martyn & Co.), Researched and Written by John Whitaker;
foreword Sir Hugh Casson (1985).
The Best: A History of H.H. Martyn & Co.: Carvers in Wood, Stone and Marble ...
(Falmouth, UK: J. Whitaker, 360 p.). H.H. Martyn & Co. -- History; Great Britain
Buildings Architecture Decorations Companies.
(McKim Mead & White), Leland M. Roth
(1983).
McKim, Mead & White, Architects. (New York, NY: Harper & Row,
441 p.). McKim, Mead & White; Architecture--United States--19th century.
(McKim Mead & White), Richard Guy Wilson
(1983).
McKim, Mead & White, Architects. (New York, NY: Rizzoli, 238
p.). McKim, Mead & White; Architecture--United States--19th century;
Architecture--United States--20th century.
(McKim Mead & White), Lawrence Wodehouse
(1988). White of McKim, Mead, and White. (New York, NY: Garland, 294
p.). White, Stanford, 1853-1906 --Criticism and interpretation; McKim, Mead &
White; Architecture--United States--19th century; Architecture--United
States--20th century.
(McKinsey), Ethan M. Rasiel (1999).
The
McKinsey Way: Using the Techniques of the World's Top Strategic Consultants to
Help You and Your Business. (New York, NY: McGraw-Hill, 187 p.). McKinsey
and Company; Business consultants; Industrial management.
(McKinsey), Ethan M. Rasiel and Paul N.
Friga (2001). The McKinsey Mind: Understanding and Implementing the
Problem-Solving Tools and Management Techniques of the World's Top Strategic
Consulting Firm. (Chicago, IL: McGraw-Hill. McKinsey and Company; Business
consultants; Industrial management.
(McKinsey), Elizabeth Haas Edersheim
(2004).
McKinsey's Marvin Bower: Vision, Leadership, and the Creation of
Management Consulting. (Hoboken, NJ: Wiley, 305 p.). Bower, Marvin, 1903-
; McKinsey and Company; Business consultants; Leadership; Management.
(Moody's Investors Service), John
Moody (1933).
The Long Road Home: An Autobiography. (New York, NY:
Macmillan, 263 p.). Moody, John, 1868-1958.
(William Morris Agency), Frank Rose (1995).
The Agency:
William Morris and the Hidden History of Show Business. (New York, NY:
HarperBusiness, 532 p.). William Morris Agency--History; Theatrical
agencies--United States--History; Performing arts--United States--History--20th
century.
(OPM Leasing), Stephen Fenichell (1985).
Other People's
Money: The Rise and Fall of OPM Leasing Services. (Garden City, NY:
Doubleday, 305 p.). Computer Leases-Corrupt Practices, OPM Leasing Services.
(OPM Leasing), Robert P. Gandossy (1985).
Bad Business: The OPM Scandal and the Seduction of the Establishment.
(New York, NY: Basic Books, 262 p.). OPM Leasing Services; Computer
leases--Corrupt practices--United States--Case studies.
(Pflueger Architects), Milton T. Pflueger (1985).
Time and Tim Remembered: A Tradition of Bay Area Architecture:
Pflueger Architects, Timothy, Milton, and John, the First
Seventy-Five Years, 1908 to 1983. (San Francisco, CA:
Pflueger Architects, 150 p.). Pflueger, Milton T. (Milton
Theodore), 1907- ; Pflueger, Timothy Ludwig, 1892-1946; Pflueger,
John, 1937- ; Pflueger Architects; Architects--California--San
Francisco--Biography; Architectural firms--California--San
Francisco Bay Area--Biography; Architecture--California--San
Francisco--Biography; San Francisco (Calif.)--Biography.
(Philips Design), Ed.Stefano Marzano (2006).
Past Tense, Future Sense: Competing Through Creativity: 80 Years of Design at
Philips. (Amsterdam, Netherlands: BIS, 773 p.). Design Leader for Data
Systems and Telecommunication Products (Philips Design). Philips Design (Firm);
Philips’ Gloeilampenfabrieken; Design, Industrial--Netherlands; Design,
Industrial--Netherlands--History--20th century; Design,
Industrial--Netherlands--History--21st century.
(Pinkerton's), Richard Wilmer Rowan (1931).
The Pinkertons; A Detective Dynasty. (Boston, MA: Little, Brown, 350 p.).
Pinkerton, Allan, 1819-1884; Pinkerton, William Allan, 1846-1923; Pinkerton,
Robert, 1848-1907; Detective; Crime and criminals--United States.
(Pinkerton's), James D. Horan and Howard Swiggett (1951).
The Pinkerton Story. (New York, NY: Putnam, 366 p.). Pinkerton's
National Detective Agency; Crime--United States.
(Pinkerton's), James D. Horan (1967).
The Pinkertons; The Detective Dynasty that Made History. (New York, NY:
Crown Publishers, 564 p.). Pinkerton's National Detective Agency; Private
investigators--United States--History.
(Pinkerton's), Frank Morn (1982).
"The Eye that Never Sleeps": A History of the Pinkerton National Detective
Agency. (Bloomington, IN: Indiana University Press, 244 p.). Pinkerton's
National Detective Agency; Police, Private -- United States -- History;
Watchmen.
(Pinkerton's), James Mackay (1997).
Allan Pinkerton: The
First Private Eye. (New York, NY: Wiley, 256 p.). Pinkerton, Allan,
1819-1884; Pinkerton's National Detective Agency--History; Detectives--United
States--Biography; Private investigators--United States--Biography.
(Pitney-Bowes), William Cahn (1961). The Story of
Pitney-Bowes. (New York, NY: Harper, 262 p.). Pitney-Bowes, inc.; Postal
service--Metered mail.
(Prostitution), Max Evans; introduction by Andrew Gullifor ;
epilogue by Susan Berry (2002).
Madam Millie: Bordellos from Silver City to
Ketchikan. (Albuquerque, NM: University of New Mexico Press, 315 p.).
Cusey, Mildred Clark; Prostitutes -- West (U.S.) -- Biography; Businesswomen
-- West (U.S.) -- Biography; Prostitution -- West (U.S.).
(Railway Express Agency), Klink Garrett with Toby Smith
(2003).
Ten Turtles to Tucumcari: A Personal History of the Railway Express
Agency. (Albuquerque, NM: University of New Mexico Press, 172 p.). Railway
Express Agency--History; Express service--United States--History.
(Ratcliff Architects), Woodruff Minor (2006).
The Architecture of Ratcliff. (Berkeley, CA: Heyday Books, 160 p.).
Ratcliff Architects; Radcliffe family; Architecture--California--San Francisco
Bay Area--20th century. Three generations of one
company’s architects have left significant imprint on West Coast design.
(Reynolds and Reynolds), Richard H. Grant, Jr. and Teri E. Denlinger (1994).
Freewheeling: 80 Years of Observations by the Patriarch of Reynolds and
Reynolds. (Dayton, OH: Landfall Press, 188 p.). Grant, Richard H., 1913- ;
Reynolds and Reynolds Company; Businessmen--United States--Biography.
(Savoy Corporation), Mary Elizabeth Pansini La Haye (1988).
It Started with a
Nickel. (Newport Beach, CA: Nickel Publications, 107 p.). Pansini, Andrew,
1891-1958; Automobile parking--United States--History; Businesspeople--United
States--Biography.
(Sawyer Miller), James Harding (2008).
Alpha Dogs: The Americans Who Turned Political Spin Into a Global
Business. (New York, NY: Farrar, Straus, and Giroux,, 272
p.). Business and City Editor at The Times in London. Sawyer
Miller (Firm)--History; Sawyer Miller (Firm)--Biography; Political
consultants--United States--History--20th century; Media
consultants--United States--History--20th century; Political
consultants--United States--Biography; Media consultants--United
States--Biography; Public relations and politics--United
States--History--20th century; Political campaigns--United
States--History--20th century; Campaign management--United
States--History--20th century; Globalization--Case studies.
Short-lived, enormously influential campaign business, backroom strategists on every presidential contest
from Richard Nixon to George W. Bush; invented an
American-style political campaigning, exported it.
(ServiceMaster Company), C. William Pollard (1996).
The Soul of the Firm. (New York, NY: HarperBusiness, 176 p.).
Former CEO, ServiceMaster. ServiceMaster Company--Management--Case studies;
Management--Biblical teaching; Business--Religious aspects--Christianity.
(ServiceMaster Company), C. William Pollard (2006). Serving
Two Masters? Reflections on God and Profit. (New York, NY: Collins,
288 p.). Former CEO, ServiceMaster. Business--Religious aspects--Christianity;
Business ethics; Leadership--Religious aspects--Christianity; Organizational
effectiveness; Organizational behavior--Religious aspects--Christianity.
48 reflections from remarks delivered to board of
directors during author's 27 years at company.
(SRDS), Kenneth H. Myers, II (1968). SRDS: The National
Authority Serving the Media-Buying Function, 1919-1964. (Evanston, IL:
Northwestern University Press, 335 p.). Standard Rate & Data Service.
(Standard & Poor's), Alfred D. Chandler,
Jr. (1956).
Henry Varnum Poor, Business Editor, Analyst, and Reformer.
(Cambridge, MA: Harvard University Press, 362 p.). Poor, Henry Varnum,
1812-1905; Railroads--United States--History.
(Stanford Research Institute), Weldon B. Gibson (1980).
SRI, The Founding Years: A Significant Step at the Golden Time. (Los
Altos, CA: Publishing Services Center, 212 p.). Stanford Research
Institute--History.
--- (1986).
SRI, The Take-Off Days: The Right Moves at the
Right Times. (Los Altos, CA: Pub. Services Center, 213 p.). Stanford
Research Institute--History.
(Stern Stewart & Co.), Joel M. Stern with Irwin Ross (2003).
Against the Grain: How To Succeed in Business by Peddling Heresy.
(Hoboken, NJ: Wiley, 221 p.). Founder, Stern Stewart & Co. Economic value
added; Corporations--Valuation; Capital investments--Decision making;
Managerial economics.
(Think Tanks - Brookings origins to 1916), Charles B.
Saunders, Jr. (1966).
The Brookings Institution; A Fifty Year History.
(Washington, DC: The Institution, 118 p.). Brookings Institution--History.
(Think Tanks), Paul Dickson (1971).
Think Tanks. (New
York, NY: Atheneum, 369 p.). Research--United States.
(Think Tanks), James Allen Smith (1991).
Brookings at
Seventy-Five. (Washington, DC: The Institution, 236 p.). Brookings
Institution--History; Policy sciences--Research--United States--History.
(Think Tanks), Donald T. Critchlow (1985).
The Brookings
Institution, 1916-1952: Expertise and the Public Interest in a Democratic
Society. (DeKalb, IL: Northern Illinois University Press, 247 p.).
Brookings Institution--History.
(Think Tanks), James Allen Smith (1991).
The Idea Brokers:
Think Tanks and the Rise of the New Policy Elite. (New York, NY: Free
Press, 313 p.). Government consultants--United States; Policy
scientists--United States; Research institutes--United States.
(University of Phoenix), John Sperling (2000).
Rebel with a
Cause: The Entrepreneur Who Created the University of Phoenix and the
For-Profit Revolution in Higher Education. (New York, NY: Wiley, 265 p.).
Founder (University of Phoenix). Sperling, John G.; University of
Phoenix--History; Businesspeople--United States--Biography; Education,
Higher--Economic aspects--United States--Case studies.
(UPS), Mike Brewster and Frederick Dalzell (2007).
Driving Change: The UPS Approach to Business. (New York, NY: Hyperion,
289 p.). Business Journalist; Partner in The Winthrop Group. United Parcel
Service--History; Express service--United States; Globalization--Economic
aspects--United States. From saloon basement to $47 billion company. Key insights: 1) constructive
dissatisfaction; 2) culture as competitive
advantage; 3) managing competition; 4) inner workings of worldport (global express hub in Louisville, KY); 5) accomplishing transformation.
(UPS), Deepa Kumar (2007).
Outside the Box: Corporate Media, Globalization, and the UPS
Strike. (Urbana, IL: University of Illinois Press, 264
p.). Assistant Professor, Journalism and Media Studies (Rutgers
University). United Parcel Service--History; International
Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of
America--History; United Parcel Service Strike, 1997; Mass
media--Political aspects--United States; Globalization--Economic
aspects--United States. Fall 1997 - 185,000
united Parcel Service (UPS) workers across United States walked
off their jobs; in-depth study of media representation of major
labor struggle.
(UPS), Greg Niemann (2007).
Big Brown: The Untold Story of UPS. (San Francisco, CA: Jossey-Bass, 272
p.). Retired UPS Driver and Publications Editor. United Parcel Service; Express
service--United States. Rags-to-riches story of reclusive
UPS founder Jim Casey and the world's largest package delivery company; how
small messenger service became a business giant.
(Wackenhut Corporation), John Minahan (1994).
The Quiet
American: A Biography of George R. Wackenhut. (Westport, CT: International
Publishing Group, 795 p.). Wackenhut, George R. (George Russell), 1919- ;
Wackenhut Corporation--Employees--Biography; Private security services--United
States--Employees--Biography; Businesspeople--United States--Biography.
(Weddings), Vicki Howard (2006).
Brides, Inc.: American Weddings and the Business of Tradition.
(Philadelphia, PA: University of Pennsylvania Press, 288 p.). Teaches
History (Hartwick College). Weddings--history; Weddings--commerce;
Weddings--traditions; Bridal services. Origins and
development of a $70 billion American industry.
(Weddings), Rebecca Mead (2007).
One Perfect Day: The Selling of the American Wedding. (New
York, NY: Penguin Press, 256 p.). Staff Writer (The New Yorker).
Weddings--history; Weddings--commerce; Weddings--traditions;
Bridal services. Wedding 'event' has become
momentous occasion, shaped by commerce, marketing, religious
observance, familial expectation. $160-billion industry; psychology behind
expense, stress, folly associated with typical American wedding.
(Wipro Corp.), Edited by Rahul Singhal (2002).
The IT Man of India, Azim Hashim Premji: Life & Times of Azim
Hashim Premji. (New Delhi, India: Pentagon Paperbacks, 148
p.). Premji, Azim Hashim, 1945- ; Wipro Corp. (India)--History;
Businessmen--India--Biography; Computer software
industry--India--History.
(Wipro Corp.), Steve Hamm (2006).
Bangalore Tiger: How Indian Tech Upstart Wipro Is Rewriting the Rules of Global
Competition. (New York, NY: McGraw-Hill, 288 p.). BusinessWeek. Wipro
Corp. (India); High technology services industries--India; Information
technology--India; Customer services--India; Business logistics--India.
Practices, core values
which catapulted this small company into worldwide market leader in 5 years.
(Womens Business), Wendy McCarthy (2000).
Don't Fence Me In.
(New York, NY: Random House, 292 p.). Executive Director of Women's Business,
Corporate Good Works and McCarthy Management P/L. McCarthy, Wendy; Feminists --
Australia -- Biography; Businesswomen -- Australia -- Biography.
Stephen R. Barley and Gideon Kunda (2004).
Gurus, Hired Guns, and Warm Bodies: Itinerant Experts in a Knowledge Economy.
(Princeton, NJ: Princeton University Press, 342 p.). Charles M. Pigott Professor
of Management Science and Engineering, Co-Director of the Center for Work,
Technology and Organization at (Stanford University School of Engineering);
Associate Professor in the Department of Labor Studies (Tel Aviv University).
Information services industry--Employees--United States--Case studies;
Information technology--Employees--United States--Case studies; Electronic data
processing consultants--United States--Case studies; Independent
contractors--United States--Case studies; Self-employed--United States--Case
studies; Temporary employees--United States--Case studies; Part-time
employment--United States--Case studies. Contracting and
the people who do it.
Gary A. Berg (2005).
Lessons from the Edge: For-Profit and Nontraditional Higher Education in America.
(Westport, CT: Praeger, 214 p.). Dean, California State University, Channel
Islands. Education, Higher--Economic aspects--United States; Private
universities and colleges--Economic aspects--United States; Public universities
and colleges--Economic aspects--United States; For-profit universities and
colleges--United States.
Jonathan Black (2006).
Yes You Can!: Behind the Hype and Hustle of the Motivation Biz. (New
York, NY: Bloomsbury, 228 p.). Former Managing Editor of Playboy. Motivation
(Psychology); Motivational speakers; Public speaking. World
of professional public speakers - hustling, encouragement, shameless
self-promotion, moving self-effacement.
Larry Cuban (2004).
The Blackboard and the Bottom Line: Why
Schools Can't Be Businesses. (Cambridge, MA: Harvard University Press, 253
p.). Business and education--United States; Public schools--United States;
Educational change--United States.
David M. Henkin (2006).
The Postal Age: The Emergence of Modern Communications in Nineteenth-Century
America. (Chicago, IL: University Of Chicago Press, 221 p.). Associate
Professor of History (University of California, Berkeley). Postal
service--United States--History--19th century; Communication--Social
aspects--United States. Burgeoning antebellum postal network initiated major
cultural shifts during nineteenth century, laid foundation for
interconnectedness that now defines world of telecommunications.
William R. Hunt (1990).
Front-Page Detective: William J.
Burns and the Detective Profession, 1880-1930. (Bowling Green, OH: Bowling
Green State University Popular Press, 222 p.). Burns, William J., 1861-1932;
Private investigators--United States--Biography.
Charles Luckman (1988).
Twice in a Lifetime: From Soap to
Skyscrapers. (New York, NY: Norton, 416 p.). Luckman, Charles, 1909- ;
Businessmen--United States--Biography; Architects--United States--Biography;
United States--Biography.
Lewis Mandell (1990).
The Credit Card Industry: A History.
(Boston, MA: Twayne Publishers, 176 p.). Credit cards--United States--History;
Consumer credit--United States--History.
Rowena Olegario (2006).
A Culture of Credit: Embedding Trust and Transparency in American Business.
(Cambridge, MA: Harvard University Press, 288 p.). Assistant Professor of
History (Vanderbilt University). Commercial credit--United States--History--19th
century; Mercantile system--United States--History--19th century; Corporate
image--United States--History--19th century. How 18th
century business people solved problem of whom to trust, how they determined who
was deserving of credit, and for how much; business system based largely on
information circulating through personal networks became dependent on more
formalized methods and institutions.
Steven F. Wilson (2006).
Learning on the Job: When Business Takes on Public Schools. (Cambridge,
MA: Harvard University Press, 448 p.). Senior Fellow at the John F. Kennedy
School of Government (Harvard University); Founder and CEO of Advantage Schools.
Privatization in education--United States; Public schools--United
States--Administration. Author defends the promise of
private involvement in public schooling.
_________________________________________________
Business History Links
Emily Post Institute: About Us: Emily Post
http://www.emilypost.com/about/emily.htm Biography of writer and etiquette expert Emily Post. "After publication in 1922,
her book, 'Etiquette,' topped the nonfiction bestseller list, and the phrase
'according to Emily Post' soon entered our language as the last word on the
subject of social conduct." Accompanied by photos. From the institute created by
Emily Post in 1946.
|